Behind the Club

Business Operations

Learn how North York Hearts Soccer Club organizes the people, resources and services that support our community.

01

Club Operations

Registration Support

North York Hearts Soccer Club helps families understand program options and complete the registration process with confidence. Families can contact the club for help with registration instructions, player information, program requirements and payment questions.

Before registering, review the information for your selected program, including age groups, dates, locations, fees and what is included. Follow the registration and payment instructions provided for that season.

For registration assistance, email info@heartssoccer.com and include the player’s name, age group and program of interest.

02

Club Operations

Program Administration

Program administration supports the practical organization of North York Hearts Soccer Club’s recreational, development and competitive programs. This includes coordinating player information, team rosters, schedules, locations and seasonal communications.

Families receive program-specific details about training, games, equipment and important deadlines. For teams using TeamSnap, confirmed schedules and locations are shared there, with updates as additional information becomes available.

Please keep your contact information current and respond to club requests by the stated deadlines to help staff and coaches prepare for the season.

03

Club Operations

Club Communications

Clear communication helps players, parents, coaches and volunteers stay informed throughout the season. North York Hearts Soccer Club shares registration instructions, program information and important notices through club email and team communications.

For teams using TeamSnap, families should check practice and game schedules, update player availability and review notices before leaving for an activity. Schedule changes, cancellations and holiday updates are communicated through the team’s established channels.

For general club questions, email info@heartssoccer.com.

04

Club Operations

Family Assistance

North York Hearts Soccer Club helps families find the right contact for questions about registration, programs, payments, uniforms and participation.

For general assistance, email info@heartssoccer.com with the player’s name, age group and a brief description of your question. Uniform requests and questions about ordering and costs can also be directed to this address.

Reducing Barriers to Participation

North York Hearts helps families access soccer through registration support, information about financial assistance and individual conversations about participation needs. Families facing financial barriers may be eligible for support through the organizations below.

Funding depends on each organization’s eligibility requirements, available funds and approval. Assistance is not guaranteed. North York Hearts can provide program dates, fees and registration information to support an application. Contact info@heartssoccer.com for help. Please do not include financial records or sensitive personal documents in your initial email.

Player & Family Support

North York Hearts works with families to understand and address needs that may affect participation in soccer.

Families can contact the club about registration, program options, payments, uniforms, communication, cultural or religious needs, or other participation concerns. We will discuss the circumstances and consider appropriate arrangements within program, safety and competition requirements.

For attendance concerns, speak with your coach so we can understand what is affecting participation. For financial-assistance information, see the Reducing Barriers to Participation section above.

For attendance concerns or anything affecting your child’s participation, contact your coach. Player development and technical program enquiries can also be directed to Head, Office, at info@heartssoccer.com.